A good inservice should include:
- new information we might need to function in our jobs
- a refresher or testing on an aspect of our jobs
- maybe a reminder about some things that we've let slip
- kudos for the things we've done well
Any criticism should be done in private between the DON or ADON and the employees directly involved. Throwing this kind of stuff out in front of the entire Nursing Center staff is counterproductive. We should leave an inservice feeling good about ourselves, ready to make improvements and utilize any new information we've been given. We shouldn't leave feeling persecuted, frustrated or depressed.