Sometimes people complain about the residents being "whiny" or "babies". I'll tell you what. The worst pain you've ever experienced doesn't come close to what some of these folks go through every day. All their pain meds do is dull the pain. It doesn't make it go away.
While I can understand being impatient, especially when the resident doesn't know what they want, we should never, ever pass judgement on them. If we're lucky, we'll never experience what they're going through. If we're unlucky, we'll end up in the same place and gain understanding that we wish we never had.